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Comet - Information

The latest ranges and great LOW prices with fast, reliable delivery direct to your door all from a name you can trust. Comet - We Live Electricals

NameComet
Rating & reviews Retailer Rating: 4.5 / 5 456 reviews
Retailer Web PageGo to store Go to store
Head Office AddressGeorge House, George Street, Hull HU1 3AU
Telephone08705 425 425
Fax01482 592 248
Telephone Order08705 425 425
Number of StoresOver 250
Refund Policy28 Days
Payment OptionsCredit card, Debit card, American Express
Delivery2-5 days (live delivery checker available)
Guarantee1 Year
Member CardYes
Pay by InstallmentYes
MembershipNo
Cost of DeliveryFREE on selected products or from £5.95
Low Price GuaranteeLow prices guaranteed - thousands of prices checked daily

Customer Satisfaction Evaluation

Overall purchase experience
4.5 / 5
4.5 / 5
Based on  456 reviews
Likelihood to buy again
4.4 / 5
4.4 / 5

Evaluation of Purchase

Ease of placing the order
4.6 / 5
4.6 / 5
Product selection and availability
4.6 / 5
4.6 / 5
Product information
4.2 / 5
4.2 / 5
Price
4.5 / 5
4.5 / 5
Website performance
4.5 / 5
4.5 / 5
Payment options
4.4 / 5
4.4 / 5
Delivery options
4.3 / 5
4.3 / 5
Delivery & handling charges
3.9 / 5
3.9 / 5
Customer support
3.8 / 5
3.8 / 5

Evaluation of Delivery

Availability of product you wanted
4.6 / 5
4.6 / 5
Order tracking / status information
4.4 / 5
4.4 / 5
On-time delivery
4.6 / 5
4.6 / 5
Product met expectations
4.4 / 5
4.4 / 5
Customer support
4.0 / 5
4.0 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 29/09/08
Overall rating
4.0 / 5
4.0 / 5
Comments

Delivery man was great - please give him a pay rise!!

Review by Pricerunner Customer Satisfaction Evaluation submitted 22/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

I ordered the item as a collect from store so I haven't commented on order tracking etc and customer support. But the item was in stock and was available to collect within an hour. The staff at the store were really helpful when I went to collect.

Review by Pricerunner Customer Satisfaction Evaluation submitted 20/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

This transaction was made all the easier by the help and cooperation of the local shop by having a product to view and compare products.

Review by Pricerunner Customer Satisfaction Evaluation submitted 18/09/08
Overall rating
4.0 / 5
4.0 / 5
Comments

good

Review by Pricerunner Customer Satisfaction Evaluation submitted 17/09/08
Overall rating
4.0 / 5
4.0 / 5
Comments

Was good service, but if you order online you need to be able to change the delivery options without ordering from scratch

Review by Pricerunner Customer Satisfaction Evaluation submitted 13/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Needed a cheap tumble dryer very quickly so didnt expect to get an Indesit model for under £200 within a few days of ordering online. I thought the online chat service was brilliant as i needed to know if comet did a take away service of my old dryer.Absolutely no hassle prompt service from comet. Top marks. Thankyou

Review by Pricerunner Customer Satisfaction Evaluation submitted 13/09/08
Overall rating
4.0 / 5
4.0 / 5
Comments

Very quick delivery, although on receipt of product it was damaged. I have not yet been contacted regarding a replacement and do not have any contact details for coomet so not very helpful.

Review by Pricerunner Customer Satisfaction Evaluation submitted 05/09/08
Overall rating
5.0 / 5
5.0 / 5
Comments

Great delivery and installation team - very helpful.

Review by Pricerunner Customer Satisfaction Evaluation submitted 04/09/08
Overall rating
4.0 / 5
4.0 / 5
Comments

Good However the product was not put aside for me. We actually took it off the shelf which was not what I expected. I had expected the product to be stored with my name against away from the general store stock to prevent selling the last one. I have recently bought the kettle in the same style and price checked it. Upon coming into the store this was reduced 10 GBP had I kown I would probably have bought both from Comet.

Review by Pricerunner Customer Satisfaction Evaluation submitted 26/08/08
Overall rating
5.0 / 5
5.0 / 5
Comments

The product from Comet was available to reserve and collect form the nearest store and this service is most useful for getting the item promptly as well as saving on the delivery cost.

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