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Gameseek - Information

NameGameseek

                        Rating & reviews 
                        
		2 reviews
	
Retailer Web PageGo to store 
Head Office AddressGameseek Limited
Unit 15 
Hartford Business Centre
Northwich
Cheshire
CW8 2AB
Refund PolicyRefunds will allways be given if a customer no longer wants to wait for a pre-order, or if a customer bought an item by mistake can send it back (As long as the item has been unopened.) Also if the item is faulty and is returned within 28 days of purchase, full refunds or replacement items will be given.
Payment OptionsGameseek accept a range of payment options, which makes it convenient for everyone to order without hassle. We aim to make you shopping experience even easier than ever before. We accept Credit Cards, Email Money (Paypal & Nochex) and good old fashioned Mail Orders!
DeliveryMost items are shipped within 24 hours, unless the item is out of stock.
Return PolicyGoods can allways be returned if faultywithin 28 days of purchase. Also they can allways be returned if bought by mistake, as long as they are still sealed in brand new condition. Goods that do not comply with this may not be returned. Proof of postage is not necessarily proof of delivery, therefore you are strongly advised to send your package by recorded delivery, registered post or courier and to maintain sufficient insurance to cover the value of the goods. You are advised to package the product adequately as we cannot accept liability for any damage incurred during delivery back to Gameseek. For more information on our returns policy please goto: www.gameseek.co.uk/returns.php
GuaranteeMoney back guarantee on items that are faulty within 28 days of purchase. The manufacture guarantee period is 12 months so after 28 days please refer to the manufacturer. 
Member CardN/A
Pay by InstallmentN/A
MembershipN/A
Cost of Delivery£1.99 flat rate for small items (eg. games), £5.99 for heavy items (eg. consoles.) This rate will not change no matter how many items you buy. Eg. Buy 10 games and still pay only £1.99 for delivery. Postage outside the UK to Europe is £2.99 for first item, £1.50 for each additional item.
Low Price GuaranteeN/A

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Customer Reviews

Overall purchase experience

3.0 / 5

Based on 2 reviews

Average Ratings
Quality of retailer website
    
1.0 / 5

Quality of sales service and warranty
    
1.0 / 5

Support och garanti
    
5.0 / 5

Standard of service - ordering
    
1.0 / 5

Standard of service - items in stock
    
1.0 / 5

Leverans- och lageruppgift
    
5.0 / 5

Enkelhet att beställa/köpa
    
5.0 / 5

Kvalitet på webbplats
    
5.0 / 5

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Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

   	            Review by Dr Stephen Marcus
	   	        
	   	           submitted
	   	           28/04/08
	   	        
Quality of retailer website

1.0 / 5

Standard of service - items in stock

1.0 / 5

Quality of sales service and warranty

1.0 / 5

Standard of service - ordering

1.0 / 5

Summary

I ordered a PSP value pack on 24/4/08. It was supposedly despatched the same day for next day delivery. It failed to arrive on the Friday, or the Saturday, or today (28/4/08). I contacted Parcelforce and they said there is definately NO parcel for my postcode. I had to use my postcode to try to trace my parcel as Gameseek refused to provide me with a tracking number for the parcel. They lie about the items they have in stock and they lie about despatching them. Obviously they don't want to lose your custom and by saying the items are in stock, you place an order, pay for the goods in advance and find out much later that they never had them in stock to begin with, and all this comes to light after several emails to them. You'll be lucky to get them to reply to you at all.

I'm still waiting for my PSP, and an email from they explaining 'why' i haven't received it.
Do you recommend this retailer?

    No